Human-Computer Interaction and

Management Information Systems


(Click here to Go to Early Pages of this Project Including Chapter Abstracts and Author Bios)   


Two Research Volumes for the

Advances in Management Information Systems Series

Vladimir Zwass, Editor-in-Chief

M. E. Sharpe, Inc. Copyright 2006









Ping Zhang and Dennis Galletta


ISBN: 0765614863


Barnes & Noble




Dennis Galletta and Ping Zhang


ISBN: 0765614871


Barnes & Noble






Series Editor’s Introduction, Vladimir Zwass


Foreword, Ben Shneiderman


1. Foundations of Human‑Computer Interaction in Management Information Systems: An Introduction, Ping Zhang and Dennis Galletta


Part I. Disciplinary Perspectives and the Users

2. Information Interactions: Bridging Disciplines in the Creation of New Technologies, Andrew Dillon

3. HCI as MIS, Adrienne Olnick Kutzschan and Jane Webster

4. Who Is the User? Individuals, Groups, Communities, Gerardine DeSanctis


Part II. IT Development: Theories of Individual and Group Work

5. Advancing the Theory of DSS Design for User Calibration, George M. Kasper and Francis K. Andoh‑Baidoo

6. Decisional Guidance: Broadening the Scope, Mark Silver

7. Coordination Theory: A Ten‑Year Retrospective, Kevin Crowston, Joseph Rubleske, and James Howison


Part III. IT Development: Theories of Fit

8. The Theory of Cognitive Fit: One Aspect of a General Theory of Problem Solving? Iris Vessey

9. Task Technology Fit: A Critical (But Often Missing!) Construct in Models of Information Systems and Performance, Dale L. Goodhue

10. Designs That Fit: An Overview of Fit Conceptualizations in HCI, Dov Te'eni


Part IV. IT Use and Impact: Beliefs and Behavior

11. Computer Self‑Efficacy: A Review, Deborah Compeau, Jane Gravill, Nicole Haggerty, and Helen Kelley

12. Behavioral Information Security: An Overview, Results, and Research Agenda, Jeff Stanton, Kathryn Stam, Paul Mastrangelo, and Jeffrey Jolton

13. Interpreting Security in Human‑Computer Interactions: A Semiotic Analysis, Gurpreet Dhillon and Jeff May


Part V. IT Use and Impact: Affect, Aesthetics, Value, and Socialization

14. The Role of Affect in IS Research: A Critical Survey and a Research Model, Heshan Sun and Ping Zhang

15. Aesthetics in Information Technology: Motivation and Future Research Directions, Noam Tractinsky

16. Value Sensitive Design and Information Systems, Batya Friedman, Peter Kahn, and Alan Borning

17. Socializing Consistency: From Technical Homogeneity to Human Epitome, Clifford Nass, Leila Takayama, and Scott Brave


Part VI. Reflections

18. On the Relationship Between HCI and Technology Acceptance Research, Fred Davis

19. Human Factors, CHI, and MIS, Jonathan Grudin


Editors and Contributors

Series Editor



Series Editor’s Introduction, Vladimir Zwass


Foreword, Izak Benbasat


1. Applications of Human‑Computer Interaction in Management Information Systems: An Introduction, Dennis Galletta and Ping Zhang


Part I. Electronic Commerce and the Web

2. Human‑Computer Interaction for Electronic Commerce: A Program of Studies to Improve the Communication between Customers and Online Stores, Izak Benbasat

3. Understanding the Direct and Interaction Effects of Web Delay and Related Factors: A Research Program, Dennis Galletta, Raymond M. Henry, Scott McCoy, and Peter Polak

4. Pop‑up Animations: Impact and Implications for Website Design and Online Advertising, Ping Zhang


Part II. Collaboration Support

5. Bridging Distance: Empirical Studies of Distributed Teams, Judy Olson and Gary Olson

6. Asynchronous Virtual Teams: Can Software Tools and Structuring of Social Processes Enhance Performance? Starr Roxanne Hiltz, Jerry Fjermestad, Rosalie J. Ocker, and Murray Turoff

7. Collaboration Technology, Tasks and Context: Evolution and Opportunity, Ilze Zigurs and Bjørn Erik Munkvold


Part III. Culture and Globalization

8. Toward Reliable Metrics for Cultural Aspects of Human‑Computer Interaction: Focusing on the Mobile Internet in Three Asian Countries, Jinwoo Kim, Inseong Lee, Boreum Choi, Se‑Joon Hong, Kar Yan Tam,and Kazuaki Naruse

9. Cultural and Globalization Issues Impacting the Organizational Use of Information Technology, Geoffrey S. Hubona, Duane Truex, Jijie Wang, and Detmar W. Straub


Part IV. Learning and Training

10. Technology‑based Training: Toward a Learner Centric Research Agenda, Sharath Sasidharan and Radhika Santhanam

11. Developing Training Strategies with an HCI Perspective, Lorne Olfman, Robert P. Bostrom, and Maung K. Sein

12. The Learning Objects Economy: What Remains to Be Done? Conrad Shayo and Lorne Olfman


Part V. User‑Centered IS Development

13. Research Issues in Information Requirements Determination for Systems Development and Human‑Computer Interaction, Glenn J. Browne

14. Dimensions of Participatory in Information Systems Design, John Carroll and Mary Beth Rosson


Part VI. Health Care/Health Informatics

15. Technology‑Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use, Ritu Agarwal and Corey Angst

16. Organizational and Individual Acceptance of Assistive Interfaces and Technologies, Adriane B. Randolph and Geoffrey S. Hubona

Part VII. Methodological Issues and Reflections

17. Conducting Experimental Research in HCI: From Topic Selection to Publication, Alan Dennis,Monica Garfield, Heikki Topi, and Joseph Valacich

18. Soft versus Hard: The Essential Tension, John Carroll


Editors and Contributors

Series Editor


See also a new textbook on HCI for MIS students published by John Wiley and Sons Inc. © 2007:


Human-Computer Interaction:

Developing Effective Organizational Information Systems


Dov Te’eni, Jane Carey, & Ping Zhang





Last modified: May 12, 2006 


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