Human-Computer Interaction and

Management Information Systems

(http://melody.syr.edu/hci/amis)

Two Volumes for the

Advances in Management Information Systems Series

Vladimir Zwass, Editor-in-Chief

(http://mesharpe.com/amis.htm)

To be published by M. E. Sharpe, Inc. Copyright 2006

Description

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[Titles] [Tables of Contents ^New] [Abstracts Page ^New] [Importance] [Characteristics]

[Formats] [Audience] [Author Guidelines] [Contributors]

[Timetable] [References] [Contacts] [Description in PDF]

(Last modified: July 22, 2005)

1 Titles & Co-Editors

Zhang, Ping, and Dennis Galletta, eds. 2006. Human-Computer Interaction and Management Information Systems - Foundations. Advances in Management Information Systems, Volume 4, Armonk, NY: M. E. Sharpe, Inc.

Galletta, Dennis, and Ping Zhang, eds. 2006. Human-Computer Interaction and Management Information Systems - Applications. Advances in Management Information Systems, Volume 5. Armonk, NY: M. E. Sharpe, Inc.

2 Tables of Contents

To go to the author’s homepage, click the author name. A list of all authors can be found in the later section of this document. Click any paper title will go to the abstract page. The short bios of the authors can be found with the abstracts of the papers.

Volume 4. Foundations

	Title	Authors
	Foreword for Volume I	Ben Shneiderman
1.1	Foundations of Human-Computer Interaction Research in Management Information Systems	Ping Zhang & Dennis Galletta
Part 1	Disciplinary Perspectives and the Users
1.2	Information Interactions: bridging disciplines in the creation of new technologies	Andrew Dillon
1.3	HCI as MIS	Adrienne Olnick Kutzschan and Jane Webster
1.4	Who is the user? Individuals, Groups, Communities	Gerardine DeSanctis
Part 2	IT Development: Theories of Individual and Group Work
1.5	Advancing the Theory of DSS Design for User Calibration	George M. Kasper and Francis K. Andoh-Baidoo
1.6	Decisional Guidance: Broadening the Scope	Mark Silver
1.7	Coordination Theory: A Ten year Retrospective	Kevin Crowston, Joseph Rubleske, and James Howison
Part 3	IT Development: Theories of Fit
1.8	The Theory of Cognitive Fit: One Aspect of a General Theory of Problem Solving?	Iris Vessey
1.9	Task Technology Fit: A Critical (But Often Missing!) Construct in Models of Information Systems and Performance	Dale L. Goodhue
1.10	Designs that fit: An overview of fit conceptualizations in HCI	Dov Te`eni
Part 4	IT Use and Impact: Beliefs and Behavior
1.11	Computer Self-Efficacy: A Review	Deborah Compeau, Jane Gravill, Nicole Haggerty, and Helen Kelley
1.12	Behavioral Information Security: An Overview, Results, and Research Agenda	Jeff Stanton, Kathryn Stam, Paul Mastrangelo, and Jeffrey Jolton
1.13	Interpreting Security in Human-Computer Interactions: A Semiotic Analysis	Gurpreet Dhillon and Jeff May
Part 5	IT Use and Impact: Affect, Aesthetics, Value, and Socialization
1.14	The Role of Affect in IS Research: A Critical Survey and a Research Model	Heshan Sun and Ping Zhang
1.15	Aesthetics in Information Technology: Motivation and Future Research Directions	Noam Tractinsky
1.16	Value Sensitive Design and Information Systems	Batya Friedman, Peter Kahn, and Alan Borning
1.17	Socializing Consistency: From Technical Homogeneity to Human Epitome	Clifford Nass, Leila Takayama and Scott Brave
Part 6	Reflections
1.18	On The Relationship Between HCI and Technology Acceptance Research	Fred Davis
1.19	Human Factors, CHI and MIS	Jonathan Grudin

Volume 5. Applications

	Title	Authors
	Foreword for Volume II	Izak Benbasat
2.1	Applications of Human-Computer Interaction Research in Management Information Systems	Dennis Galletta & Ping Zhang
Part 1	Electronic Commerce and the Web
2.2	Human-Computer Interaction for Electronic Commerce: A Program of Studies to Improve the Communication between Customers and Online Stores	Izak Benbasat
2.3	Understanding the direct and interaction effects of Web delay and related factors: A research program	Dennis Galletta, Raymond M. Henry, Scott McCoy, and Peter Polak
2.4	Pop-up Animations: Impact and implications for website design and online advertising	Ping Zhang
Part 2	Collaboration Support
2.5	Bridging Distance: Empirical studies of distributed teams	Judy Olson and Gary Olson
2.6	Asynchronous virtual teams: Can software tools and structuring of social processes enhance performance?	Starr Roxanne Hiltz, Jerry Fjermestad, Rosalie J. Ocker, and Murray Turoff
2.7	Collaboration Technology, Tasks and Context: Evolution and Opportunity	Ilze Zigurs and Bjørn Erik Munkvold
Part 3	Culture and Globalization
2.8	Towards Reliable Metrics for Cultural Aspects of Human-Computer Interaction: Focusing on the Mobile Internet in Three Asian Countries	Jinwoo Kim, Inseong Lee, Boreum Choi, Se-Joon Hong, Kar Yan Tam, and Kazuaki Naruse
2.1	Cultural and Globalization Issues Impacting the Organizational Use of Information Technology	Geoffrey S. Hubona, Duane Truex, Jijie Wang, and Detmar W.  Straub
Part 4	Learning and Training
2.2	Technology-based Training: Toward a Learner Centric Research Agenda	Sharath Sasidharan and Radhika Santhanam
2.3	Developing Training Strategies with an HCI Perspective	Lorne Olfman, Robert P. Bostrom, and Maung K. Sein
2.4	The Learning Objects Economy: What Remains to be Done?	Conrad Shayo and Lorne Olfman
Part 5	User-Centered IS Development
2.5	Research Issues in Information Requirements Determination for Systems Development and Human-Computer Interaction	Glenn J. Browne
2.6	Dimensions of participatory in Information Systems design	John Carroll and Mary Beth Rosson
Part 6	Health Care / Health Informatics
2.7	Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use	Ritu Agarwal and Corey Angst
2.8	Organizational and Individual Acceptance of Assistive Interfaces and Technologies	Adriane B. Randolph and Geoffrey S. Hubona
Part 7	Methodological Issues and Reflections
2.9	Conducting Experimental Research In HCI: From Topic Selection To Publication	Alan Dennis, Monica Garfield, Heikki Topi, and Joseph Valacich
2.10	Soft versus Hard: The Essential Tension	John Carroll

1 Importance and Contribution

MIS is a community of scholars interested in the development, use, and impact of information technology and systems in broadly defined social and organizational settings. MIS has seen a steady shift from what was a techno-centric focus to a better balanced technology/ organizational/ management/social focus (Baskerville and Myers, 2002). User attitudes, perceptions, acceptance and use of IT have been long-standing issues and comprise a major theme of MIS since the early days in computing (Lucas, 1975; Swanson, 1974). Also extensively studied are IS development theories and methodologies, collaborative work and computer mediated communication, representations of information for supporting managerial tasks, and computer training. All of these studies have grown significantly during the last three decades with the maturity of theoretical frameworks and models. Such work has advanced our understanding of human factors in a significant manner (Zhang and Dillon, 2003).

These major long-time interests in the MIS field touch the fundamental issues of human-computer interaction or even more generally, the broad area of human factors. From our MIS context, we are concerned with the ways in which humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts (Zhang, Benbasat, Carey, Davis, Galletta and Strong, 2002). It is distinctive in many ways when compared with HCI studies in other disciplines such as Computer Science, Psychology, and Ergonomics. The MIS researcher’s perspective affords special importance to managerial and organizational contexts by focusing on analysis of tasks and outcomes at a level considering organizational effectiveness.

The interest in HCI in MIS has increased with the recent advancement of technologies and easy development of many sophisticated applications. More people are creating computer applications that affect many more people than ever before. Human-computer interfaces and human factors become the bottleneck of the acceptance of many promising technologies. In addition, being more productive and efficient are but two of several goals of technology users (Reinig, Briggs, Shepherd, Yen and Nunamaker Jr., 1996). We want to enhance not only our work, but also our life outside work, our connection with friends and families, and our capability to be more creative. Human-centeredness has become more critical than ever before, and is studied in many computing related disciplines, including MIS.

Research relevant to HCI/human factors has been the subject of a fairly large number of studies in MIS (Zhang and Li, 2004), and the community has recently become formalized and, hopefully, strengthened for continued future growth (Zhang, Benbasat, Carey, Davis, Galletta and Strong, 2002). It is hoped that the broad spectrum of studies in MIS-relevant HCI can provide the basis for further evolution of human-centered technology to enhance our work, our organizations, our societies, and ourselves.

2 Volumes’ Characteristics

The objective of the AMIS series is to be a long lasting record of both the knowledge about organizational information systems and the methods for creating new knowledge in the domain. We offer two volumes to address these important aspects in the Human-Computer Interaction subfield of MIS in order to provide a comprehensive and state of the art picture of the subfield. The two volumes are intended to reflect state-of-the-art research by leading authors in IS who examine issues relevant to the broad area of HCI. Together, the two volumes of collections provide comprehensive coverage and perspectives for the HCI sub-discipline. The volumes are hoped to set a milestone for the HCI subfield in MIS for decades to come. In addition, the volumes should be of high value for researchers (including young scholars) in conducting studies from topical, application and methodological perspectives.

In a nutshell, Volume I focuses on foundations of HCI with emphasis on concepts, issues, theories and models, and disciplinary perspectives that are related to understanding humans and tasks, the interactions among humans, tasks, information, and technologies in organizational contexts in general. Topics include disciplinary views of HCI, who are the user, design theories for IT development, the beliefs and behavior of IT use and impact, and the affect, aesthetics, value and socialization aspect of IT use and impact.

Volume II focuses on applications, special case studies, specific contexts of HCI studies, special considerations of tasks that humans need to conduct with the support of IT, evaluations of HCI during the IT development process, the use and adoption process, and specific methodological concerns. Topics include electronic commerce and the Web, collaborative support, cultural and globalization, learning and training, decision making and problem-solving support, health care and health informatics, and methodological issues.

As volumes of the AMIS series, we do not focus heavily on concerns that are extremely technical or oriented toward one particular device or design choice. It is important to balance the focus and boundary of coverage, and reflect organizational issues.

The submissions of these volumes have gone through a peer review process to ensure originality, research rigor, and research contribution to the MIS field.

3 Paper Formats

Papers collected in the volumes can be in any of the following formats.

(1) Original empirical research with theoretical justifications and empirical evidence. These papers can be focused on investigating a specific research question. This is similar to many MIS original research articles.

(2) Analytical surveys, reviews and synthesis. This is very similar to articles appearing in the journal ACM Computing Surveys. They should be authoritative, original, and have research contributions. They can provide frameworks, models, and theories that focus on important issues and concepts in the subfield.

(3) Summary of a research stream (and its evolution over time). We will recommend that researchers provide a general or specific research question and then illustrate how the question was investigated over a series of experiments, surveys, case studies, or other methods. The papers would provide an important view of how the research questions shifted over time, whether broadened, made more specific, or informed by outcomes and/or additional theory. The focus could be labeled “meta-methodology”—rather than detail a single study, contributors would provide a detailed view of a particular issue, research question, or methodological difficulty over a sequence of studies. Many authors would find that they would need to “rethink” what they have done, reconceptualize their approach, or settle previously-hidden inconsistencies in their body of work. The value of this type of paper would be in the exemplars provided by established researchers.

(4) Short commentaries by well-known researchers. In addition to above formats, we would also like to try to encourage extremely well-known researchers to provide short essays or short commentaries to enrich the volumes. These materials may be taken in part from previous work but will be updated to reflect the current state of knowledge and to therefore provide originality and value to the volumes. This will also have the benefit of increase their attractiveness for use as readings books in a graduate program.

4 Envisaged Audience

MIS scholars and graduate students, especially those who have an interest in research and teaching HCI in MIS, are the primary audience of these volumes. There are interested scholars outside AIS/MIS who may find our volumes to be valuable. Practitioners could be another potential audience, particularly those who are interested in design.

5 Author Guidelines

AMIS has specific requirements for the authors of contributions. Authors can visit the main AMIS website for the Author Guidelines at http://mesharpe.com/amis_author_guidelines.htm.

For the INITIAL submission

Manuscripts should be in MS Word format. For these two volumes on HCI in MIS, we have some suggestions on manuscript length. Manuscripts should be double-spaced with one-inch margin around.

· For a regular paper (in any of the first 3 formats as outlined above), the manuscript should be around 45 (or 40-50) pages that include everything.

· For a commentary, the length should be between 4-8 manuscript pages.

For the FINAL submission

Please send electronic copies to Ping and Dennis, not the publishers for your final submissions.

Please make sure you follow the AMIS final submission formatting requirements. For your convenience, the publisher has provided a sample paper in MS Word format. If you use EndNote, you can download a special AMIS Reference Style that is created by Dr. Cliff Nass. When download the style, put it in your EndNote Style directory. For example, my EndNote directory is C:\Program Files\EndNote\Style.

Please label with <<BOLD DOUBLE-BRACKETED CAPS>> any items that different from plain text – for instance, extracts, bulleted lists, numbered lists, math equations (when on a separate line), etc.

Example:

<<BL>> (for bulleted list)

. Point A

. Point B

. Point C

<<END BL>>

6 List of Contributors

· Ritu Agarwal, Professor, Robert H. Smith School of Business, University of Maryland, College Park

· Francis K. Andoh-Baidoo, Doctoral student, School of Business, Virginia Commonwealth University

· Corey Angst, doctoral student, Robert H. Smith School of Business, University of Maryland, College Park

· Izak Benbasat, Professor, Sauder School of Business, University of British Columbia

· Alan Borning, Professor, Department of Computer Science and Engineering, University of Washington

· Bob Bostrom, Professor, Terry College of Business, University of Georgia

· Scott Brave, Postdoctoral Scholar, Communication Department, Stanford University

· Glenn J. Browne, Associate Professor and James Wetherbe Professor of Information Technology, Rawls College of Business Administration, Texas Tech University

· John Carroll, Professor, School of Information Sciences and Technology, Penn State University

· Boreum Choi, HCI Lab, Yonsei University

· Deborah Compeau, Associate Professor, Richard Ivey School of Business, The University of Western Ontario, Canada

· Kevin Crowston, Associate Professor, School of Information Studies, Syracuse University

· Adriane B. Randolph, Doctoral Student, CIS BrainLab, Georgia State University

· Fred Davis, Professor, Sam M. Walton College of Business, University of Arkansas

· Alan Dennis, Professor, Kelley School of Business, Indiana University

· Gerardine DeSanctis, Professor, The Fuqua School of Business, Duke University

· Gurpreet Dhillon, Associate Professor, School of Business, Virginia Commonwealth University

· Andrew Dillon, Dean and Professor, School of Information, The University of Texas at Austin

· Jerry Fjermestad, Associate Professor, College of Computing Science and School of Management, New Jersey Institute of Technology,

· Batya Friedman, Associate Professor, School of Information, University of Washington

· Monica Garfield, Assistant Professor, Computer Information Systems Department, Bentley College

· Dale L. Goodhue, Professor, Terry College of Business, University of Georgia

· Jane Gravill, Doctoral Student, Richard Ivey School of Business, The University of Western Ontario, Canada

· Jonathan Grudin, Senior Researcher, Collaboration and Multimedia Group, Microsoft

· Nicole Haggerty, Assistant Professor, Richard Ivey School of Business, The University of Western Ontario, Canada

· Raymond M. Henry, Assistant Professor, School of Management, Clemson University

· Starr Roxanne Hiltz, Distinguished Professor, College of Computing Sciences, NJIT

· Se-Joon Hong, Assistant Professor, Business School, Hong Kong University of Science and Technology

· James Howison, Doctoral student, School of Information Studies, Syracuse University

· Geoffrey S. Hubona, Associate Professor, College of Business, Georgia State University

· Jeffrey Jolton, Genesee Survey Service

· Peter Kahn, Research Associate Professor, Department of Psychology, University of Washington

· George M. Kasper, Professor, School of Business, Virginia Commonwealth University

· Helen Kelley, Assistant Professor, Faculty of Management, The University of Lethbridge, Canada

· Jinwoo Kim, Professor, School of Business Administration, Yonsei University, Korea

· Adrienne Olnick Kutzschan, Doctoral Student, School of Business, Queen’s University, Canada

· Inseong Lee, HCI Lab, Yonsei University

· Paul Mastrangelo, Genesee Survey Service

· Jeff May, School of Business, Virginia Commonwealth University

· Scott McCoy, Assistant Professor, Department of Operations and Information Technology, College of William and Mary

· Bjørn Erik Munkvold, Professor, Department of Information Systems, Agdre University College, Norway

· Kazuaki Naruse, System Component Division, Toshiba Corporation

· Clifford Nass, Professor, Department of Communication, Stanford University

· Rosalie J. Ocker, Visiting Scholar, School of Information Sciences and Technology, Penn State University

· Lorne Olfman, Dean and Professor, School of Information Science, Claremont Graduate University

· Gary Olson, Professor, Department of Psychology, School of Information, School of Business, University of Michigan

· Judy Olson, Professor, Department of Psychology, School of Information, School of Business, University of Michigan

· Peter Polak, Assistant Professor, School of Business, University of Miami

· Mary Beth Rosson, Professor, School of Information Sciences and Technology, Penn State University

· Joseph Rubleske, Doctoral student, School of Information Studies, Syracuse University

· Radhika Santhanam, Associate Professor, School of Management, University of Kentucky

· Sharath Sasidharan, Doctoral student, School of Management, University of Kentucky

· Shayo, Conrad, Department of Information and Decision Sciences, California State University, San Bernardino

· Maung Sein, Professor, Agder University College, Norway

· Ben Shneiderman, Professor, Dept. of Computer Science, University of Maryland

· Mark Silver, Associate Professor, Fordham University

· Kathryn Stam, Senior Researcher, School of Information Studies, Syracuse University

· Jeff Stanton, Assistant Professor, School of Information Studies, Syracuse University

· Detmar W.  Straub, Professor, College of Business, Georgia State University

· Heshan Sun, Doctoral Student, School of Information Studies, Syracuse University

· Kar Yan Tam, Associate Dean and Professor, Business School, Hong Kong University of Science and Technology

· Leila Takayama, Doctoral Student, Department of Communication, Stanford University

· Dov Te’eni, Professor, School of Management, Tel-Aviv University, Israel

· Heikki Topi, Associate Professor, Computer Information Systems Department, Bentley College

· Noam Tractinsky, Information Systems Engineering, Ben-Gurion University, Israel

· Duane Truex, Associate Professor, College of Business, Georgia State University

· Murray Turoff, Distinguished Professor, College of Computing Sciences, NJIT

· Joseph Valacich, Associate Professor, College of Business and Economics, Washington State University

· Iris Vessey, Professor, Kelley School of Business, Indiana University

· Jijie Wang, Doctoral student, Computer Information Systems department, Georgia State University

· Jane Webster, Professor, School of Business, Queen’s University, Canada

· Ilze Zigurs, Professor, College of Information Science and Technology, University of Nebraska, Omaha

7 Timetable

Action/Deliverable	Due Day
Intent for submitting a paper w/ abstract or title	12/31/03
Title and abstract of the paper	1/31/04
Paper outline	2/29/04
Full paper/commentary	4/30/04
Review comments to authors	6/30/04
Revision of paper/commentary	9/30/04
Manuscripts sent for production	6/14/2005
Books to be published	2005/2006

8 Contact Information

Dr. Ping Zhang Associate Professor School of Information Studies Syracuse University Syracuse, NY 13244 pzhang@syr.edu http://melody.syr.edu/pzhang

Dr. Dennis Galletta Professor of Business Administration Katz Graduate School of Business University of Pittsburgh galletta@katz.pitt.edu http://www.pitt.edu/~galletta

9 References

Baskerville, R.L., and Myers, M.D. Information systems as a reference discipline. MIS Quarterly, 26, 1 (2002), 1-14.

Lucas, H.C. Performance and the Use of an Information System. Management Science, 21, 8 (1975), 908-919.

Reinig, B.A.; Briggs, R.O.; Shepherd, M.M.; Yen, J.; and Nunamaker Jr., J.F. Affective Reward and the Adoption of Group Support Systems: Productivity Is Not Always Enough.

Swanson, E.B. Management Information Systems: Appreciation and Involvement. Management Science, 21, 2 (1974), 178-188.

Zhang, P.; Benbasat, I.; Carey, J.; Davis, F.; Galletta, D.; and Strong, D. Human-Computer Interaction Research in the MIS Discipline. Communications of the AIS, 9, 20 (2002), 334-355.

Zhang, P., and Dillon, A. HCI and MIS: Shared concerns. International Journal of Human-Computer Studies, 59, 4 (2003), 397-402.

Zhang, P., and Li, N. An assessment of human-computer interaction research in management information systems: topics and methods. Computers in Human Behavior, 20, 2 (2004), 125-147.