Human-Computer Interaction:

Developing Effective Organizational Information Systems

Dov Te’eni, Jane Carey, & Ping Zhang

Available at Amazon.com

And many other online bookstores.

This is the first HCI textbook that presents HCI topics and issues in an organizational and business context. It can be used for higher division undergraduate and graduate HCI courses in IS or other non-computer science programs. Foreword by Dr. Izak Benbasat, Professor and Canada Research Chair in Information Technology Management, University of British Columbia.

Color flyer Foreword Detailed TOC Preface Chapter 1

Testimonials

“User-friendly function has been the sine qua non of HCI for a long time. Unfortunately, though, it's been difficult to find a reader-friendly textbook, one accessible to readers who have not majored in computer science and are most interested in interactive systems in real-world settings. This book focuses on the organizational and managerial contexts of interactive systems, fulfilling, at long last, the HCI community's duty to provide a genuinely reader-friendly HCI textbook. Essential reading for anyone interested in how HCI fits into their work, their relationships, or their life generally.”

- Jimwoo Kim, Professor of HCI, Yonsei University

“Human-Computer Interaction (HCI) is not just for Computer Science anymore! It is re-inventing itself as the kernel of the new proto-discipline of Information. It's wonderful to see the concepts and techniques of HCI brought to life in the context of decision support, project management, enterprise resource planning, and other business applications.”

- John M. Carroll, Edward M. Frymoyer Chair Professor of Information Sciences & Technology, Pennsylvania State University

“Given the huge increase in the use of business systems, there is unprecedented need to focus on the interface to boost productivity and customer satisfaction. This book provides a business-oriented approach to HCI that has been lacking in our curricula. It is not a "watered-down" approach to HCI, as are some technological adaptations to business. On the contrary, it tightly anchors the principles and methods of HCI design in theories especially appropriate for the organizational context. Pedagogically, the material is organized with simple frameworks that are useful and sensible, tying together the complex topics with ease. This is a book I will use.”

- Dennis Galletta, Professor of Business Administration, University of Pittsburgh

“As a multidisciplinary field, HCI has been crying out for a text that integrates the business, computer science, and psychology aspects of the field. This volume is long overdue for the business school market. I applaud the authors for writing the first of many more editions of this text.”

- Jane Webster, Professor of Management Information Systems, Queen’s University

Classroom Testing

(Spring 05)

· MGT 243 and MGT 277 (UG) - Human Factors in Information Systems at George Washington University

· COMM 388 (UG) – Human-Computer Interaction at Queens University, Canada

· ISMT 610U (G) – Special Topics: Human Computer Interaction at Hong Kong University of Science and Technology

· DIS 790 (Doctoral) - Research Seminar on System Analysis and Design at University of Kentucky

· IST 449 (UG) – Human-Computer Interaction at Syracuse University

· IST 649 (G) – Human Interaction with Computers at Syracuse University

· (G) Human computer interaction at Tel-Aviv University, Israel

(Fall 05)

· MGT 243 and MGT 277 (UG) - Human Factors in Information Systems at George Washington University

· (G) Human computer interaction at Tel-Aviv University, Israel

(Spring 06)

· IST 449 (UG) – Human-Computer Interaction at Syracuse University (Spring 06)