SIGHCI - Pre-ICIS02 HCI Workshop

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Ping Zhang
Syracuse University
Last modified: 02/03/2004

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The First Annual Workshop on
HCI Research in MIS


Call for Papers


Building on the high level of interest in HCI issues within the MIS field, as evidenced by the high submission rate in the HCI minitrack and the overwhelming participation in the HCI panel at AMCIS 2002, AIS SIGHCI is planning its first annual research workshop to be held prior to ICIS 2002 in Barcelona in December.

Workshop Objective:

The objective of the workshop is to provide an open and constructive discussion forum of important HCI research in IS that addresses the ways humans interact with information, technologies, and tasks -- especially in the business, managerial, organizational, and/or cultural contexts. HCI in MIS is concerned with the macro level (versus the micro level) of Human Computer Interaction analysis. The purpose of the workshop is to identify important HCI/MIS problems and innovative research approaches. The organizing committee is looking for research ideas and studies that identify important HCI problems in today's organizations and that attempt to resolve these problems by drawing upon theories and/or methodologies from all relevant disciplines. The workshop will include both invited presentations and peer-reviewed articles.

Submissions:

Authors are encouraged to submit high quality research (completed or research in progress papers) for peer-reviewed presentations. We intend to keep the topics of interests open. Potential authors who want to gather some topical ideas can find sample topics from the AIS SIGHCI website and the HCI minitrack website (
http://melody.syr.edu/hci).Since this is a workshop, we actively solicit papers describing novel research ideas that may be at a relatively early stage of development. Full papers are preferred, although extended abstracts of at least 2,500 words are acceptable, too.

Submissions will be double-blind reviewed. Authors should agree to provide timely reviews of at most two other submissions, if requested. Manuscripts can be in Acrobat .PDF or MS Word formats and be emailed as attachments to pzhang@syr.edu, copying to fnah@unlnotes.unl.edu and sidneydavis@mail.unomaha.edu with the subject line "HCI/MIS workshop submission." Authors can use the body of the email as the cover letter for the submission and should ensure that their identities do not appear in any part of the manuscript.

Publication:

Best papers and presentations will be fast tracked for possible publication in JAIS (Journal of the Association for Information Systems, http://jais.isworld.org). At the time of submitting to JAIS, these papers must be full papers, not extended abstracts.

Key Dates:

Submissions due: September 20, 2002.
Acceptance Notification: October 30, 2002.
Workshop: Saturday, December 14, 2002


Organizing Committees


Workshop Chair:

Ping Zhang, Syracuse University

Program Co-Chair:

Fiona Fui-Hoon Nah, University of Nebraska-Lincoln
Sid Davis, University of Nebraska-Omaha

Advisory Committee:

Izak Benbasat, University of British Columbia
Jane Carey, Arizona State University West
Fred Davis, University of Arkansas
Dennis Galletta, University of Pittsburgh
Diane Strong, Worcester Polytechnic Institute
Andrew B. Whinston, University of Texas at Austin

Program Committee:

Dinesh Batra, Florida International University
Paul Beckman, San Francisco State University
Susy Chan, DePaul University
Michael Chung, California State University, Long Beach
Deborah Compeau, University of Western Ontario
Xiaowen Fang, DePaul University
Jane Gravill, University of Western Ontario
Chuck Kacmar, Florida State University
Jinwoo Kim, Yonsei University & University of California, Irvine
Barbara Klein, University of Michigan-Dearborn
Nancy Lightner, University of South Carolina
Eleanor Loiacono, Worcester Polytechnic Institute
Ann Majchrzak, University of Southern California
Jiye Mao, City University of Hong Kong
Howard Rosenbaum, Indiana University
Terry Ryan, Claremont Graduate University
Radhika Santhanam, University of Kentucky
Keng Siau, University of Nebraska-Lincoln
Ananth Srinivasan, University of Auckland
Noam Tractinsky, Ben-Gurion University
Ozgur Turetken, Temple University
Susan Wiedenbeck, Drexel University
Vance Wilson, University of Wisconsin-Milwaukee
Mariam Zahedi, University of Wisconsin-Milwaukee
Wenli Zhu, Microsoft Corporation

Local Organizing Committee:

Natalia Juristo, Universidad Politecnica de Madrid
Xavier Ferre, Universidad Politecnica de Madrid


Workshop Program


Complete workshop program in PDF format (20 pages long).

The workshop will be held in the Hotel Princesa Sofia, Room Barcelona B/C, 9-6:30 on Saturday December 14, 2002.

It will emphasize on discussion and interaction among the participants. The following is the presentation schedule.

Time

Session

Presentation

9:00-9:30

Workshop Registration

9:30-11:00

I: HCI in MIS

1. Human-Computer Interaction (HCI): The Perfect Topic for Information Systems Researchers! By Jenny Preece

2. Management Information Space (MIS*). By Arkalgud Ramaprasad and Kevin Desouza

3. A Unified Model of IT Use Choices: Contributions from TAM, TTF, and CSE. By Diane Strong

11:00-11:30

Break and Refreshments

11:30-1:00

II: Issues in Website Design

4. Communication Theory as a Basis for Designing Adaptive Websites: Levels of Abstraction and Scope. By Dov Te’eni

5. The Impact of Cognitive Mapping on Effective Website Design. By Hui Kun Neo, Gek Woo Tan, and Kwok Kee Wei

6. Designing Business-To-Consumer (B2C) Interface Metaphors: An Empirical Investigation. By John Wells and William Fuerst

1:00-3:00

Lunch; Luncheon Speech by Dean Raymond von Dran

3:00-4:30

III: Trust and Motivation

7. Seal of Approval and Multidimensionality of Perceived Trustworthiness in Online Service Adoption. By Kevin Kuan and Judith Olson

8. The Impact of Internalization and Familiarity On Trust and Adoption of Recommendation Agents By Sherrie Xiao and Izak Benbasat

9. A Motivational Model of Evaluation for Information Seeking Environments. By Jeff Stanton, Ping Zhang, and Gisela von Dran

4:30-5:00

Break and Refreshments

5:00-6:30

IV: Human and Technology

10. Leonardo's Laptop: Human Needs and the New Computing Technologies. By Ben Shneiderman

11. Web Site Delays: How Slow can You Go? By Dennis Galletta, Ray Henry, Scott McCoy, and Peter Polak

12.  Knowledge-based Support in a Group Decision Making Context: An Expert-Novice Comparison. By Fiona Fui-Hoon Nah and Izak Benbasat


Registration


Anyone who is interested in the workshop is welcome to participate.

AIS policy states that you need to be an AIS member ($65/$40 annual fee for academic/student) and SIGHCI member ($10 annual fee) in order to register to the workshop. You can join AIS and SIGHCI during the registration process.

The workshop is in conjunction with ICIS'02 conference (International Conference on Information Systems) and has the registration built in the ICIS registration system. However, you DO NOT have to register ICIS in order to participate in the workshop.

Please visit ICIS'02 website at http://dsi.esade.es/icis2002/ to register to the workshop. 

The registration fee to the workshop is $85 for academic members and $65 for doctoral students. The fee covers attendance to the workshop meetings, lunch, and beverages and light refreshment during the AM and PM breaks.

The following are participants/registrants (as of 12/14/2002):

 

Name

Affiliation

Batra, Dinesh

Florida International University

Chan, Susy

De Paul University

Dominich, Sandor

University of Veszprem, Hungary

Ferre, Xavier

Universidad Politecnica de Madrid

Galletta, Dennis

University of Pittsburgh

Gassman, Nick

British Airways

Gemino, Andrew

Simon Fraser University

Gravill, Jane

University of Western Ontario

Hess, Traci

Washington State University

Hinds, Pamela

Stanford University

Hostler, Eric

Univ of Maryland Baltimore County

Houston, Andrea

Louisiana State University

Kasper, George M.

Virginia Commonwealth University

Kuan, Kevin

University of Michigan

Lee, Young Eun

University of British Columbia

Loiacono, Eleanor

Worcester Polytechnic Institute

Lowry, Paul

Brigham Young University

McCoy, Scott

Worcester Polytechnic Institute

Miralbel, Oriol

Universitat Auṭnoma de Barcelona

Moon, Jae Yun

New York University

Nah, Fui Hoon

University of Nebraska - Lincoln

Neo, Hui Kun

National University of Singapore

O'Keefe, Robert

University of Surrey

Polak, Peter

University of Miami

Preece, Jennifer

Univ of Maryland Baltimore County

Ramaprasad, Arkalgud

University of Illinois

Rhee, Hyeun-Suk

University of Texas at Dallas

Roberts, Tom

University of Kansas

Rohde, Fiona

University of Queensland

Schuff, David

Temple University

Seligman, Larry

University of Georgia

Shneiderman, Ben

University of Maryland

Strong, Diane

Worcester Polytechnic Institute

Te'eni, Dov

Tel-Aviv University

Turetken, Ozgur

Temple University

von Dran, Gisela

Syracuse University

von Dran, Ray

Syracuse University

Waters, James

Drexel University

Wells, John

Washington State University

Wijnhoven, Fons

University of Twente

Xiao, Sherrie

University of British Columbia

Zhang, Ping

Syracuse University

 

 


Accommodation


Please visit ICIS'02 webiste at http://dsi.esade.es/icis2002/ for accommodation information including conference hotels and rates. You should mention "ICIS02" when booking your hotel rooms in order to get ICIS'02 discount rates.


Sponsors


We are very grateful to the following sponsors of our workshop:

School of Information Studies, Syracuse University
Facultad de Informatica, Universidad Politecnica de Madrid

If you would like to explore sponsorship opportunities, please contact Dr. Ping Zhang at (315) 443-5617, or pzhang@syr.edu


Presentations in PowerPoint (12/26/2002)


With authors' consents, the following presentations are available for download.

1. Human-Computer Interaction (HCI): The Perfect Topic for Information Systems Researchers! By Jenny Preece
2. Management Information Space (MIS*). By Arkalgud Ramaprasad and Kevin Desouza
3. A Unified Model of IT Use Choices: Contributions from TAM, TTF, and CSE. By Diane Strong
4. Communication Theory as a Basis for Designing Adaptive Websites: Levels of Abstraction and Scope. By Dov Te’eni
6. Designing Business-To-Consumer (B2C) Interface Metaphors: An Empirical Investigation. By John Wells and William Fuerst
7. Seal of Approval and Multidimensionality of Perceived Trustworthiness in Online Service Adoption. By Kevin Kuan and Judith Olson
10. Leonardo's Laptop: Human Needs and the New Computing Technologies. By Ben Shneiderman
11. Web Site Delays: How Slow can You Go? By Dennis Galletta, Ray Henry, Scott McCoy, and Peter Polak


Workshop Summary (12/30/2002)


The First Annual Workshop on HCI Research in the MIS Discipline was held on December 14, 2002 in Barcelona, Spain, right before the International Conference on Information Systems (ICIS'02). Ping Zhang was the workshop chair. Fiona Nah and Sid Davis were the program co-chairs. In addition, the workshop organizing committee consisted of six advisory committee members, 25 program committee members, two local organizing committee members, and one local volunteer. A total of 42 people registered and participated in the workshop, representing thirty-three universities and one industry in nine countries: US (29), Canada (4), Spain (2), UK (2), Australia (1), Hungary (1), Israel (1), Netherlands (1), and Singapore (1). Seven of the participants were doctoral students. There were four invited speakers: Jenny Preece, Ben Shneiderman, Diane Strong, and Dov Te'eni. Dean Ray von Dran from Syracuse University gave a very intriguing speech during lunch. Also presented were eight rigorously double-blind reviewed articles by a total of twenty authors.

The presentations covered a variety of timely and interesting topics that spread across all levels of HCI analyses including individual, group, organization, and society. Perspectives covered included interface design, evaluation, individual reactions to IT, and impact of IT on individuals, groups, organizations, and society. Specifically, the following were presented and discussed:

  • interface metaphors for B2C,
  • using communication theory to guide adaptive website design and e-learning,
  • impact of cognitive mapping on website design,
  • technology acceptance (TAM),
  • task-technology fit (TTF),
  • computer self-efficacy,
  • trustworthiness in online service adoption,
  • trust and adoption of recommendation agents,
  • individual reactions to website delays,
  • motivation and emotion in user evaluation of information seeking environments,
  • expert-novice differences in technology-supported collaborative decision making,
  • management information space,
  • designing online community, and
  • goals for new computing: usable (reliable and comprehensible), universal (for diverse users and varied equipment), and useful (in harmony with human needs).
There were also very interesting presentations and discussions on pure theory vs. problem-driven-theory oriented research; changing HCI emphasis from individual usability, to organizational usability, to societal usability; and emerging information schools or departments that focus on enriching human's lives through information.

These lively presentations and discussions opened doors for more and richer studies in the future. Ideas for collaboration on research projects were generated among some participants during the workshop. Several exciting discussions and debates continued after the workshop. It was exciting to see the overwhelming interest and participation, and the synergy developed during the workshop. Participants utilized the coffee breaks, the lunch break, and the time before and after the workshop to introduce themselves to one another. They participated actively in the discussions following each presentation. More than fifteen participants continued networking and discussions after the workshop by having dinner together (more participants would have attended the dinner if not because the dinner started very late at 9 pm when many participants were just too tired due to jetlags). Many new friends were made and many new connections were established. There were several individuals who took abundant pictures at the workshop.

The high energy demonstrated the keen interest MIS researchers have on HCI issues, suggesting the importance of HCI studies within the MIS community. As nicely commented and summarized by Ben Shneiderman during the workshop, "this workshop is an important and historical event." This high synergy is a continuation of that created at the HCI minitrack and the HCI panel at AMCIS 2002. As organizers of AIS SIGHCI, we hope to continue to cultivate the high interest and synergy at future AMCIS HCI minitracks and panels, and future pre-ICIS HCI/MIS workshops. We appreciate everyone's continued support and welcome any suggestions, comments, and volunteering to make SIGHCI and its future events even more interesting and intellectually rewarding.

There are many people we want to thank because without their unique contributions, the workshop would not have been as interesting and productive.

  • Members of the Advisory Committee (Izak Benbasat, Jane Carey, Fred Davis, Dennis Galletta, Diane Strong, and Andy Whinston) provided support and concrete suggestions for the workshop.
  • Ben Shneiderman and Jenny Preece offered very interesting and inspiring ideas for the workshop.
  • The twenty-five program committee members and two additional reviewers played an important role in quality control of the peer review process as well as provided constructive comments and suggestions on all the submissions. Of the 16 submissions, four received four reviews, eleven received three reviews, and one received two reviews.
  • Our local organizing committee member Xavier Ferre provided the projector and helped with the logistics during the workshop.
  • Our local volunteer, Oriol Miralbell, took care of shipping and handling the workshop materials, made the dinner arrangement, and videotaped the entire workshop.
  • Four well-known scholars, Jenny Preece, Ben Shneiderman, Diane Strong, and Dov Te'eni, demonstrated their warmest support by cordially accepting our invitations and sharing their exciting and innovative insights on HCI research and trends at the workshop.
  • The 34 authors of the 16 submissions demonstrated their support and confidence in us by submitting their high quality work to the workshop.
  • The participants played an important role in making the workshop a live event.
  • The AIS headquarters office handled the registration for the workshop.
  • As the AIS VP for Member Services and the initiator of AIS SIGs, Dennis Galletta worked very hard with the AIS office to keep costs down for the workshop.
  • Dean Ray von Dran of the School of Information Studies at Syracuse University generously provided not only financial support to sponsor the workshop, but also staff time and a Graduate Assistant to help in organizing the workshop.
  • Sirkka Jarvenpaa and Izak Benbasat provided their support and encouragement by fast tracking the best papers from the workshop.
  • Several individuals including Xavier Ferre, Dennis Galletta, Kevin Kuan, Fiona Nah, Ben Shneiderman, and Ping Zhang kept the first workshop memory alive by taking photos at the workshop.
We would like to take this opportunity to express our sincere appreciation for all the support that has been given to us to make this workshop a huge success.

Ping Zhang & Fiona Nah


Best Presentations Selected by Participants (01/29/2003)


Workshop participants were asked to select two best presentations in their opinions. The following two are the winners:

Web Site Delays: How Slow can You Go? By Dennis Galletta, Ray Henry, Scott McCoy, and Peter Polak

Leonardo's Laptop: Human Needs and the New Computing Technologies. By Ben Shneiderman

Congratulations to Dennis Galletta, Ray Henry, Scott McCoy, Peter Polak, and Ben Shneiderman!!


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