SIGHCI - Pre-ICIS03 HCI Workshop

Page Editor: Ping Zhang
Syracuse University

Last modified: 1/8/2004

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The Second Annual Workshop on
HCI Research in MIS

Call for Papers

(5/15/2003, 7/20/2003, 8/20/2003, Printable PDF, 135K)

Building upon past successes of the first workshop (pre-ICIS'02, Barcelona), AMCIS panels and minitracks (2002, 2003), as well as the tremendous interests in broad HCI issues exhibited by MIS colleagues, the AIS SIGHCI is planning its second annual HCI/MIS research workshop to be held prior to ICIS 2003 in Seattle, Washington in December 2003.

Workshop Objective:

The objective of the workshop is to provide an open and constructive discussion forum of important HCI research in Information Systems that addresses the ways humans interact with information, technologies, and tasks -- especially in the business, managerial, organizational, social and/or cultural contexts. HCI in MIS is concerned with the macro level (versus the micro level) of Human-Computer Interaction analysis. The purpose of the workshop is to identify important HCI/MIS problems and innovative research approaches. The organizing committee is looking for interesting and novel research ideas as well as studies that address important HCI problems in today's organizations by drawing upon theories and/or methodologies from all relevant reference disciplines. This year's workshop will also try to bridge the gaps between academic research and industry interests by providing panels to debate pressing topics and issues in HCI that are relevant to the MIS field.


Possible topics include, but are not limited to, the following:
  • The perceptual, behavioral, cognitive, motivational, and affective/emotional aspects of human and their interaction with IT
  • User task analysis and modeling
  • Digital documents/genres and human information seeking behavior
  • Informed user interface design and evaluation for all types of business and organizational applications such as
    • B2B, B2C, C2C E-Commerce
    • E-marketplace and supply chain management
    • Group collaboration
    • Negotiation and auction
    • Enterprise systems
    • Intranets
    • Extranets
    • Small-screen mobile devices and pervasive computing
    • Multi-dimensional information visualizations
  • Integrated and/or innovative approaches, guidelines, and standards for analysis, design, and development of interactive devices and systems,
  • Usability engineering, metrics and methods for user interface assessment and evaluation of end-user computing in work or non-work environment, especially in the Internet era
  • Information technology acceptance and diffusion issues from cognitive, behavioral, affective, motivational, cultural, and user interface design perspectives
  • The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity
  • Issues in software learning and training
  • Gender and technology
  • Issues related to the elderly, the young and special needs populations
  • Other human factors issues related to human interaction with technologies

Paper Submissions:

Authors are encouraged to submit high quality research papers (completed or research in progress papers) that are original. The submissions should not be currently under review elsewhere and the papers should have not appeared elsewhere already. Since this is a workshop, we actively solicit papers describing novel research ideas that may be at a relatively early stage of development. Full papers are preferred (with a limit of 5000 words including references), although extended abstracts of at least 2,500 words (must include references) will also be considered.

Submissions will undergo a double-blind review process. Authors should agree to provide timely reviews of at most two other submissions, if requested. Manuscripts should be in MS Word format and be submitted as email attachments to Fiona Nah at and copied to Ping Zhang at, with the subject heading "HCI/MIS workshop submission." Authors can use the body of the email as the cover letter for the submission and should ensure that their identities do not appear in any part of the manuscript. The first page of the manuscript should have a title, the type of the submission (complete research or research in progress), total word count of the submission, an abstract of less than 300 words, and a list of 5-6 keywords. All manuscripts should be double-spaced with Times New Roman 12-point font and one-inch margins around.

Workshop Publication:

Extended abstracts of all accepted papers will be published in the workshop proceedings. This inclusion should not affect full versions of the papers to be published later in journals. More details on the format and requirements of the camera-ready version for the proceedings will be available soon.

Best Paper Award:

This year, the workshop will select one best paper for the award. The selection of the best paper is a two-stage process. First, best paper candidates are selected based on the reviews of all the submissions. Then a special committee consisting of the organizing committee and several Program Committee members will review the candidates and select the best paper. Award will be given at the workshop.

Important Dates for Workshop Submissions:

Paper submission deadline: August 31, 2003.
Notification of acceptance: October 15, 2003.
Extended abstracts due for proceedings: October 31, 2003.
Workshop: December 12-13, 2003

Special Section of Journal of Management Information Systems (JMIS)Top of page arrow

Dr. Vladimir Zwass, editor-in-chief of JMIS (, has agreed to fast track successful expansions of the best complete research papers from the workshop for a special section devoted to the workshop. The special section is to be published in 2004.

Important Dates for the JMIS Special Section:

Invitation to best papers: October 31, 2003.
Submissions due: January 15, 2004.
Notification for acceptance: Feburary 20, 2004.
Revisions due: April 5, 2004.
Special section ready for production: May 31, 2004.

Organizing CommitteesTop of page arrow

Advisory Committee:

Izak Benbasat, University of British Columbia,
Fred Davis, University of Arkansas,
Dennis Galletta, University of Pittsburgh,
Sirkka Jarvenpaa, The University of Texas at Austin,
Jane Webster, Queen's University,
Vladimir Zwass, Fairleigh Dickinson University,

Workshop Co-Chairs:

Ping Zhang, Syracuse University,
Jonathan Lazar, Towson University,
Scott McCoy, College of William and Mary,

Program Chair:

Fiona Fui-Hoon Nah, University of Nebraska-Lincoln,

Local Organizing Committee:

Traci Hess, Washington State University,
Jeff Kim, University of Washington,

Program Committee:

Dinesh Batra, Florida International University,
Shirley (Annie) Becker, Northern Arizona University, Annie.Becker@NAU.EDU
Paul Beckman, San Francisco State University,
Hock Chuan Chan, National University of Singapore,
Susy Chan, DePaul University,
Patrick Chau, University of Hong Kong,
Jasbir Dhaliwal, Northern Kentucky University,
Mark Dishaw, University of Wisconsin Oshkosh,
Anthony Faiola, Indiana University at Indianapolis,
Xiaowen Fang, DePaul University,
Christina Finneran, Syracuse University,
John E. Galvin, Indiana University,
Andrew Gemino, Simon Fraser University,
Matt Germonprez, Case Western Reserve University,
Jane Gravill, University of Western Ontario,
Richard Hall, University of Missouri-Rolla,
Traci Hess, Washington State University,
Pamela Hinds, Stanford University,
Andrea Houston, Louisiana State University,
Chuck Kacmar, Florida State University,
Arnold Kamis, Bentley College,
Jinwoo Kim, Yonsei University,
Barbara Klein, University of Michigan-Dearborn,
Zoonky Lee, Yonsei University,
Sheau-Farn Max Liang, National Taipei University of Technology,
Nancy Lightner, Appalachian State University,
Astrid Lipp, Georgia State University,
Eleanor Loiacono, Worcester Polytechnic Institute, eloiacon@WPI.EDU
Paul Lowry, Brigham Young University,
Ann Majchrzak, University of Southern California,
Jiye Mao, City University of Hong Kong,
Nelson Massad, Florida Atlantic University,
Robbie Nakatsu, Loyola Marymount University,
Tom Plocher, Honeywell Technology Center,
Srinivasan (Chino) Rao, University of Texas at San Antonio,
Julie Ratner, Infospace Mobile,
Tom Roberts, University of Kansas,
Howard Rosenbaum, Indiana University,
Larry Seligman, University of Georgia,
Cheri Speier, Michigan State University,
Thomas Stafford, University of Memphis,
Noam Tractinsky, Ben-Gurion University,
Lai Lai Tung, Nanyang Technological University,
Ozgur Turetken, Temple University,
Misha Vaughan, Oracle Corporation,
Viswanath Venkatesh, University of Maryland,
Susan Wiedenbeck, Drexel University,
Fons Wijnhoven, University of Twente,
Vance Wilson, University of Wisconsin-Milwaukee,
Mun Yi, University of South Carolina,
Fatemeh (Mariam) Zahedi, University of Wisconsin-Milwaukee,
Wenli Zhu, Microsoft Corporation,

Proceedings Submission Guideline Top of page arrow

Authors of accepted papers should make sure that their final camera-ready versions follow the proceedings guideline that can be downloaded in Word format or PDF format. Each final paper is no more than 5 proceedings pages with an abstract of no longer than 150 words.

Here are the items each accepted paper's authors should do:

  1. At least one author has to register for the workshop by 11/4/2003. Otherwise, the paper will be withdrawn from presentation at the workshop and the workshop proceedings.
  2. The final camera-ready versions of the papers should be submitted by 10/31/2003 as a Word document to both Fiona Nah ( and Ping Zhang (, and copied to Fan Zhao ( via emails with the subject "HCI workshop final submission".
  3. Each author should provide a short bio of up to 60 words by 10/31/2003 to Ping Zhang ( by email. This bio will be listed in the workshop program.

Workshop Program Top of page arrow

You can download the following files in PDF format if you cannot wait until the workshop, or cannot attend the workshop:

(As of 11/2/2003)

Friday December 12, 2003    West Ballroom





Registration (Outside the meeting room)


Continental Breakfast


Session 1: Interface Design & Evaluation - I

Chair: Matt Germonprez

1. Gender and Personality in Media Rich Interfaces: Do Birds of a Feather Flock Together? Traci J. Hess, Mark A. Fuller and John Mathew

2. A Test of the Theory of DSS Design for User Calibration: The Effects of Expressiveness and Visibility on User Calibration, Brian M. Ashford and George M. Kasper

3. When Information Technology Design Favors Form over Function: Where is the Value-added "Tipping Point"? Rita M. Vick and Brent Auernheimer


Coffee Break


Session 2: Social Aspects of HCI

Chair: Mun Yi

4. A Communication Goals Model of Online Persuasion, E. Vance Wilson and Ying Lu

5. The "Voice Effect" in Groups, Tom L. Roberts and Paul Benjamin Lowry

6. An Empirical Investigation of Antecedents of Internet Abuse in the Workplace, Dennis F. Galletta and Peter Polak


Lunch Break (on own)


Session 3: Panel

Chair: Mary Czerwinski

7. HCI Research Transfer to Practice: Better Together

Izak Benbasat, UBC

Mary Czerwinski, Microsoft Research

Julie Ratner, Infospace Mobile

Radhika Santhanam, University of Kentucky

Peter Todd, University of Virginia


Coffee Break


Session 4: Interface Design & Evaluation - II

Chair: Andrea Houston

8. A Model Made of Paper: Clinicians Navigate the Electronic Health Record, Catherine Arnott Smith

9. Effect of Presentation Flaws on Users' Perception of Quality of On-Line Store's Web Sites: Is it Perception that really Counts? Andrea Everard and Dennis F. Galletta (Best paper nominee)

10. Exploring Website Evaluation Criteria using the Repertory Grid Technique: A Web Designers' Perspective, Felix B Tan and Lai Lai Tung


SIGHCI Executive Meeting (Boardroom on the 4th Floor)


Saturday December 13, 2003    Metropolitan Ballroom





Registration (Outside the meeting room)


Continental Breakfast


Session 5: HCI in Database & Systems Analysis and Design

Chair: Dinesh Batra

11. Usability and Efficacy Reactions to Object-Orientation: The Impact of Prior Knowledge, Liping Liu

12. Evaluation of the Impacts of Data Model and Query Language on Query Performance, Hock Chuan Chan and Lian Xiang

13. End User Query Performance: The Interaction of User Characteristics and Information Request Ambiguity, Paul L. Bowen, Fiona H. Rohde and Chiu Yueh Alice Wu


Coffee Break


Session 6: HCI in Mobile Technology

Chair: Jasbir Dhaliwal

14. Development of a Framework for Trust in Mobile Commerce, Keng Siau, Hong Sheng and Fiona Nah (Best paper nominee)

15. A Study of Task Characteristics and User Intention to Use Handheld Devices for Mobile Commerce, Xiaowen Fang, Susy Chan, Jacek Brzezinski and Shuang Xu (Best paper nominee)

16. Post-Adoption Behavior of Mobile Internet Users: A Model-Based Comparison between Continuers and Discontinuers, Hoyoung Kim and Jinwoo Kim (Best paper nominee)


Lunch Break (on own)


Session 7: Panel 

Chair: Dennis Galletta

17. Finding Common Ground Among HCI Reference Disciplines

Jonathan Lazar, Towson University

Judy Olson, University of Michigan

Dov Te'eni, Tel-Avi University

Marilyn Tremaine, NJIT

Jane Webster, Queen's University


Coffee Break


Session 8: Interface Design & Evaluation - III

Chair: Ozgur Turetken

18. Is Relevance Relevant? Investigating Coherence in Knowledge Sharing Environments, Andrew Gemino, Drew Parker and Adrienne Olnick Kutzschan

19. Interactivity and Control: the Case of Dynamic Maps for Navigation in Hypertext, Dov Te'eni and Hadar Ronen



Presenting Best Paper Award and Best Reviewer Award


Reception (Cedar Room)

Proceedings Top of page arrow

You can download the entire proceedings in PDF format (101 pages, 3.8MB).

Individual papers in the proceedings are available for download from the AIS SIGHCI Proceedings website.

Registration Top of page arrow

Anyone who is interested in the workshop is welcome to register and participate.

AIS policy states that you need to be an AIS member ($85/$50 annual fee for academic/student) and SIGHCI member ($10 annual fee) in order to register for the workshop. You can join AIS and SIGHCI during the registration process.

The workshop is in conjunction with ICIS'03 conference (International Conference on Information Systems) and has the registration built in the ICIS registration system. However, you DO NOT have to register ICIS in order to participate in the workshop.

Please visit ICIS'03 website at to register for the workshop. 

The registration fee for the workshop is as following. SIGHCI and SIGCORE are working together to encourage people to participate both workshops. A discount in SIGHCI workshop registration applies if a participant also registers SIGCORE workshop to be held the day after the HCI workshop on December 14, 2003.

Early registration (through November 4, 2003):

Academic $150 $125
Students $90 $75

Late registration (November 5 - December 5, 2003):

Academic $180 $150
Students $110 $90

Onsite registration :

Academic $180 $150
Students $110 $90

The fee covers two days' attendance to the workshop meetings, a copy of the workshop proceedings, continential breakfast, AM & PM coffee breaks, and an evening reception.

Participants Top of page arrow

Catherine Arnott Smith, Syracuse University
Dinesh Batra, Florida International University
Izak Benbasat, University of British Columbia
Paul Bowen, University of Queensland
Jane Carey, Arizona State University West
Hock Chan, National University of Singapore
Susy Chan, De Paul University
Hun Choi, Yonsei University
Mary Czerwinski, Microsoft Research
Jasbir Dhaliwal, Northern Kentucky University
Mike Eisenberg, University of Washington
Jean Ethier, Sherbrooke University
Andrea Everard, University of Delaware
Mark Fuller, Washington State University
Dennis Galletta, University of Pittsburgh
Susan Gasson, Drexel University
Andrew Gemino, Simon Fraser University
Matt Germonprez, Case Western Reserve Univ.
Jonathan Grudin, Microsoft Research
Jungpil Hahn, Purdue University
William Heninger, Brigham Young University
Raymond Henry, Clemson University
Traci Hess, Washington State University
Andrea Houston, Louisiana State University
Richard Johnson, University of Central Florida
George Kasper, Virginia Commonwealth University
Jeff Kim, University of Washington
Jinwoo Kim, Yonsei University
Kevin Kuan, University of Michigan
William Kuechler, University of Nevada at Reno
Adrienne Olnick Kutzschan, Queen¡¯s University
Jean Lam, DePaul University
Jonathan Lazar, Towson University
Astrid Lipp, Georgia State University
Baili Liu, UW Bothell
Liping Liu, University of Akron
Eleanor Loiacono-Mello, WPI
Paul Lowry, Brigham Young University
John Mathew, Washington State University
Scott McCoy, College of William and Mary
Audrey Moran-Murphy, Fielding Graduate Institute
Fui Hoon Nah, University of Nebraska - Lincoln
Charles Naumer, University of Washington
Judith Olson, University of Michigan
Eugene Rathswohl, University of San Diego
Julie Ratner, Information Architect
Hyeun-Suk Rhee, University of Texas at Dallas
Tom Roberts, University of Kansas
Fiona Rohde, University of Queensland
Radhika Santhanam, University of Kentucky
Donald Schmidt, Simpson College
Hong Sheng, University of Nebraska-Lincoln
Keng Siau, University of Nebraska-Lincoln
Suzi Soroczak, University of Washington
Felix Tan, Auckland University of Technology
Dov Te'eni, Tel-Aviv University
Hock-Hai Teo, National University of Singapore
Peter Todd, University of Virginia
Marilyn Tremaine, NJIT
Lai Tung, Nanyang Technological University
Ozgur Turetken, Temple University
Gisela von Dran, Syracuse University
Ray von Dran, Syracuse University
Rita Vick, University of Hawaii at Manoa
James Waters, Drexel University
Edward Watson, Louisiana State University
Jane Webster, Queen's University
John Wells, Washington State University
Fons Wijnhoven, University of Twente
Vance Wilson, Univ. of Wisconsin-Milwaukee
Lian Xiang, National University of Singapore
Shuang Xu, DePaul University
Olga Yatsenko, Washington State University
Meliha Yetisgen-Yildiz, University of Washington
Mun Yi, University of South Carolina
Ping Zhang, Syracuse University

Accommodation Top of page arrow

Please visit ICIS'03 website at for accommodation information including conference hotels and rates. You should mention "ICIS03" when booking your hotel rooms in order to get ICIS'03 discount rates.

SponsorsTop of page arrow

Syracuse University, School of Information Studies
University of Washington, Information School

Best Paper Award Top of page arrow

"Development of a Framework for Trust in Mobile Commerce," by Keng Siau, Hong Sheng and Fiona Nah, University of Nebraska-Lincoln

Best Reviewer Award Top of page arrow

Mun Yi, University of South Carolina

Photos Top of page arrow

Thanks to Traci Hess who coordinated the photo taking and then put them online. Here is the direct URL of the photos, which you can also find from the SIGHCI's Photo Gallery link at the SIGHCI's homepage:

Workshop Summary Top of page arrow

The Second Annual Workshop on HCI Research in MIS was well attended and it extends the success of the first workshop held in Barcelona last year. Eighty people participated in the 2-day workshop. The number of paper submissions represents a 163% increase over last year (42 vs. 16); the number of accepted peer-reviewed presentations increased by 113% (17 vs. 8); the size of the Program Committee (PC) increased by 108% (52 vs. 25, plus this year, we have a larger number of additional reviewers). The acceptance rate has decreased from last year's 50% to 40% this year, despite the fact that we received much higher quality submissions overall this year. Last year, six papers were invited for consideration in the Journal of the Association for Information Systems (JAIS) special theme on HCI in MIS. This year, nine papers were selected for consideration in the Journal of Management Information Systems (JMIS) special section devoted to the workshop. In addition, there were several new items at this year's workshop: two high profile panels, an evening reception, a best paper award, and a best reviewer award. There were lots of stimulating discussions and synergy developed during the workshop. It was a truly fun event! Please visit the photo gallery ( for the various snapshots.

The two panels raised very intriguing and important issues concerning research in HCI. The themes for the two panels were "HCI Research Transfer to Practice: Better Together" and "Finding Common Ground Among HCI Reference Disciplines." In the first panel on transferring HCI research to practice, problems were raised from both the academic and practice communities and solutions were proposed to bridge the gaps between them. In the second panel on finding common ground, each panelist first presented their views of HCI research in their respective fields and then proposed a common ground to bridge HCI research between their fields and MIS.

The six sessions of research paper presentations covered topics from interface design and evaluation to human factors issues in mobile technology and systems analysis and design. Of the 17 papers presented, 9 papers were recommended as a best paper by at least one reviewer, and the top 4 papers were nominated as candidates for the best paper. Each presentation stimulated much discussion that benefited not only the authors but also the participants who showed tremendous interest and enthusiasm in the presentations.

The best paper award was determined by a committee comprising Dinesh Batra, Jane Carey, Vance Wilson, Mun Yi and Scott McCoy, and was given to the paper "Development of a Framework for Trust in Mobile Commerce," co-authored by Keng Siau, Hong Sheng and Fiona Nah, all from the University of Nebraska-Lincoln. The best reviewer was selected by Fiona Nah and Ping Zhang, and the award went to Mun Yi from University of South Carolina. The reception was well attended and provided the opportunity for participants to mingle in a relaxed atmosphere.

We would like to thank the following individuals and parties who have contributed to the success of the workshop in their unique ways:
  • Dean Ray von Dran of the School of Information Studies at Syracuse University and Dean Michael Eisenberg of the Information School from The University of Washington generously sponsored and participated in the workshop.
  • Members of the Workshop Advisory Committee, Izak Benbasat, Fred Davis, Dennis Galletta, Sirkka Jarvenpaa, Jane Webster, and Vladimir Zwass, provided support and suggestions for the workshop.
  • Vladimir Zwass, editor-in-chief of Journal of Management Information Systems (JMIS), provided his support and confidence in us by fast tracking the best papers from the workshop to form a special section of the JMIS.
  • Dennis Galletta worked very closely with the organizing team on many aspects of the workshop.
  • The fifty-two program committee members and eight additional reviewers (Stefan Holmlid, Geoffrey Hubona, Jeroen Kraaijenbrink, Liping Liu, Hong Sheng, Xin Tan, Yuhong Tian, and Wei Zhang) played an important role in quality control of the peer review process as well as provided constructive comments and suggestions on all the submissions. Their outstanding review efforts have truly aided the advancement of HCI research in MIS. Of the 42 submissions, two papers received four reviews, 38 papers received three reviews, and two papers received two reviews. We have received several email requests from authors (including the authors of rejected papers) to thank the reviewers for their quality reviews.
  • The local organizing committee members, Traci Hess and Jeff Kim, managed the video equipment and videotaping, photo taking, lunch information, and some logistics of the workshop.
  • The best paper selection committee, Dinesh Batra, Jane Carey, Scott McCoy, Vance Wilson and Mun Yi, worked diligently to assess and evaluate the best papers submitted to the workshop.
  • The student volunteers, John Mathew, Charles Naumer, Hong Sheng, Suzi Soroczak, Olga Yatsenko and Meliha Yetisgen-Yildiz, helped out with various aspects at the workshop site.
  • The AIS headquarters office handled the registration for the workshop and provided timely information on registrations. Special thanks go to Samantha Spears and Taliah Givens.
  • The ICIS meeting management consultant, Kim Forbes, worked diligently and efficiently to take care of the facility needs and arrangement, making this year's meeting planning so much easier.
  • And, finally, the participants who demonstrate their confidence and support in our effort and results, and their tremendous interest and enthusiasm in HCI research in MIS.
This workshop represents the importance of HCI research in the MIS discipline, highlighted by the enthusiastic support and efforts, excellent insights, long hours of hard work, and great cooperation and collaboration among so many people. With the exceptional support of the many individuals involved and the significant level of interest exhibited by the MIS community in HCI research, we have put together a high quality program and are glad that the workshop participants were able to enjoy the results of such great collaborative efforts. We hope that these efforts have and will continue to influence research, teaching, and actual practice in industry. We look forward to your continued interest, support, contribution, and involvement in future AIS SIGHCI organized meetings!

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